Vietnam, August 2018
Harvey Nash Vietnam held annual events gathering over 150 attendees comprising HR leaders and HR professionals from leading companies in Vietnam on the 31st July 2018 in Ho Chi Minh City and 2nd August 2018 in Hanoi. These events unveiled findings from Harvey Nash’s 2018 HR Survey and discussed “How robotics and artificial intelligence (AI) are shaping the future of HR”.

KEY TAKEAWAYS
Digital innovation, shifting consumer patterns in the global economy, the increasing need for organisations to have a purpose in society and political uncertainty are affecting organisations in ways they never have before. And no function is more affected by, or so intrinsically involved, than Human Resources (HR).
HR is leading the way in helping organisations adapt and change for the future, looking for ways to gain more support and influence on the board, as well as capitalise on the ever-expanding opportunities, and challenges, of digital. But one thing is for sure: there has never been a more exciting time to be in HR.
Top three business issues that the board is looking for HR to address are:

Global
1. Recruitment (29%)
2. Leadership capability (27%)
3. Employee engagement (25%)

Vietnam
1. Leadership capability (58%)
2. Talent management (57%)
3. Employee engagement (56%)

• Recruitment is all about the brand

When it comes to recruitment, the top priority is brand-building. Social media – where views and opinions can be rapidly and widely shared online – presents both a challenge and an opportunity. However, social media can also be a positive force; organisations with strong cultures, and a clever HR / Marketing team that understand social media, have an opportunity to reach audiences they never have before.

• Performance management – Time to perform

Performance management can, of course, mean different things to different people, but one thing is for sure – it is a key tool for most organisations. Over one-third of organisations have it fully in place, and another 28% have it in most areas.

• AI – right here, right now

More than 1 in 4 (26%) HR professionals are utilising AI in their workforce plans. This is a jump of 9% in just 12 months. 46% respondents believe AI will be sufficiently advanced that it will impact their workforce planning by 2023.
By a very long margin, HR executives are driven by a need to make a difference to their organisation, followed by working on interesting and exciting projects. When it comes to their own jobs, HR executives look beyond the obvious, external factors, and seek out the underlying value.

PANEL DISCUSSION – How robotics & AI are shaping the future of HR