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Head of Operations/COO Malaysia

Reports To: Managing Director

Location: Cyberjaya

Hours of Work: 9:00am to 6:00pm

Our client is hiring a Head of Operations for a new encryption currency exchange in Malaysia. We are a team of 200+ blockchain developers, researchers, marketers and strategic planners in Vietnam who engage with partners in over 9 countries (Vietnam, Cambodia, Indonesia, Malaysia, Thailand, Singapore, Myanmar, China, Taiwan).



Key Purpose of Role:

To control and oversee all strategic business aspects for the encryption currency exchange. Responsible for implementing a robust strategy that is aligned with a vision for success, by driving business and exciting partnerships. The ideal candidate will have a business mindset and will be able to see the ‘big picture’ in a variety of settings.



  1. Responsible for the overall success of the encryption currency exchange within the Malaysia market
  2. Drive market leading top-line performance through working directly with customers in the market and across the organization
  3. Ensure the encryption currency exchange offering meets needs of all customers in the region
  4. Oversee business development team to establish relationships with banking partners
  5. Identify and drive new business opportunities with Malaysia based financial institutions
  6. Engage with Marketing team to facilitate customer messaging and communication throughout the market
  7. Work with Legal and Compliance teams to manage regulatory landscape and ensure compliance with necessary regulations
  8. Engage with regulators to represent the encryption currency exchange as the key operational leader within the region

Technical competencies/experience

  1. Compulsory – Minimum 2 years in senior management position by a Capital Market Services Licences (CSML) holder carrying in dealing in securities
  2. Minimum 5 – 10 years relevant working experience in middle management of an institution in the capital market or previously a participant of a recognised exchange
  3. MSc/MA in business administration or relevant field
  4. Proven experience in developing profitable strategies and implementing vision
  5. Strong understanding of corporate finance and performance management principles
  6. Familiarity with diverse business functions such as marketing, PR, finance, etc
  7. In-depth knowledge of corporate governance and general management best practices
  8. Analytical abilities and problem-solving skills
  9. Demonstrable success and head of a key function with a track record of delivery against key goals and overcoming significant obstacles.
  10. Knowledge of profit and loss, balance sheet and cash flow management and general finance and budgeting
  11. High proficiency in English
  12. Familiarity with Bitcoin and other cryptocurrencies will be advantageous
  13. If not a Malaysian citizen, a valid work permit to work in the region preferable


Behavioural Competencies:

  1. An entrepreneurial mindset with a strong sense of responsibility and very high level of integrity
  2. Ability to persuade and challenge management and improve the firm’s operating environment
  3. Ability to motivate and manage a team
  4. Proactive approach to all aspects of work
  5. Able to operate at senior level and command respect of senior stakeholders
  6. Friendly, transparent, articulate and driven to succeed.
  7. Excellent interpersonal, communication and negotiations skills
  8. Professional and mature attitude
  9. Gets the job done

Location: Malaysia

Ref No: HCM195

Application Deadline: 01/31/2019

Type: Full time , Permanent

Salary Range: RM25,000 - RM30,000